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ICOREHOSTING · QUICK NOTES

Email Recall
Function

Sent an email by mistake? Here is what you can do.

Quick Idea

Delivered email → Cannot recall.
cPanel and DirectAdmin cannot pull back an email after the recipient’s server accepts it.

Before you start

Check whether the email is still waiting to send or has already been delivered.
1

Can I recall it?

  • cPanel and DirectAdmin do not offer true email recall.
  • Once delivered, the message cannot be removed from the recipient’s mailbox by your hosting provider.
2

Still waiting to send?

  • If your email app still shows an Undo Send option, use it immediately.
  • If the message is still in the server queue, ask support to check. Stopping it is not guaranteed.
3

Already delivered?

  • Send a short correction email.
  • Include the correct information or attachment.
4

Does Outlook Recall help?

  • Outlook Recall depends on the mail service and its requirements.
  • It does not add recall support to cPanel or DirectAdmin mail.
5

Avoid the next mistake

  • Check recipients and attachments before sending.
  • Enable a send delay in your email app, if available. Cancel before the message is released.
Contact iCoreHosting Support →

Keep in mind

Support can help check delivery or queue status. We cannot recall an email already accepted by the recipient’s server.
Step 1
Check status
→
Step 2
Cancel if pending
→
Step 3
Send correction
→
Step 4
Review details
→
Step 5
Use send delay
Need more help? Contact iCoreHosting Support