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How to Reset Your Email Login Password via cPanel

Change your mailbox password, then update your devices.
1
OPEN YOUR MAILBOX

Find the email account

  • Sign in to cPanel and open Email Accounts.
  • Find the address, then click Manage or Password and Authentication.
2
CHANGE THE PASSWORD

Set and save

  • Enter or generate a strong password.
  • Store it securely, then click Save or Update Password.
3
UPDATE YOUR DEVICES

Sign in and test

  • Use the new password in Webmail and your mail apps.
  • Send a test email and check that you receive a reply.

Keep Your Password Private

Never send your password to support. If login fails, share the error message and affected email address.

Mailbox Login vs cPanel Login

These are separate login details.

Mailbox Login

  • Uses your full email address.
  • Used for Webmail and email apps.

cPanel Login

  • Used to manage your hosting account.
  • Changing a mailbox password does not change your cPanel password.